Legal Notes

Industrial Alliance Auto and Home Insurance assigns significant importance to the security of transactions made via this website. Accessing the www.mobiliz.ca website represents a tacit acceptance of the content of this notice of confidentiality. If you do not agree with the terms of this document, you should stop using the site.

a. Informations collected

Industrial Alliance Auto and Home Insurance as well as its directors, managers, employees, suppliers and partners undertake to respect the confidentiality of your personal information, and have taken all necessary measures in this regard, given the available technology.

In accessing the www.mobiliz.ca website, our system automatically collects certain information, including the IP address of the computer from which you are consulting the site, the name of your Internet provider, the browser used for the consultation, etc. Furthermore, our site and its instant messaging system are designed to use cookies which leave a trace of your visit.

When you join the MobilizTM auto insurance program, we will collect certain information to enable you to buy your insurance and to create and update your client file and your claim files.

b. Sending information

We will have to send the information you provide us to various parties where necessary or in relation to your insurance policy and its associated services. For example, we may need to send it to one of our suppliers when processing a claim so as to give you the best service.

Sometimes, we make our client list available to other Industrial Alliance subsidiaries. If you do not want your name to appear on this list, please contact us

c. Limitation of liability

Industrial Alliance Auto and Home Insurance cannot totally guarantee the confidentiality of information sent by Internet nor the time it takes to send such information. Accordingly, you acknowledge that Industrial Alliance Auto and Home Insurance and its suppliers cannot be held liable for losses or damage that may stem directly or indirectly from a breach of confidentiality of information sent by Internet, nor for a delay in such information being sent to Industrial Alliance Auto and Home Insurance.