Legal Notes

Please note that all products and services mentioned on the www.mobiliz.ca website are subject to specific contract conditions, which may be amended at any time without notice.

Our products and services are only offered in the province of Quebec. Furthermore, no element on the website represents an offer for the purchase or sale of Industrial Alliance Auto and Home Insurance products and services, nor aims to promote them in other territories.

b. Transactional content

The application and purchase sections, and the client portal, are secure environments that use an SSL 128-bit protocol.

All prices displayed on the website are expressed in Canadian funds. The prices displayed on the application page of this website exclude the 9% tax on insurance and represent:

  • The basic monthly premium without upward or downward variation related to your driving.
  • The unit cost per kilometre.
  • The cost per minute for excessive speed.

No payment is required at the time of purchasing Mobiliz insurance. You will receive the first monthly invoice approximately one month after the effective date of your insurance policy. This invoice and subsequent invoices will be based upon your kilometres driven and your driving behaviour. You will have 15 days as of the invoice date to make your payment.

You can pay your invoices using any one of the proposed payment methods. The payment will not be deemed valid until the secure banking payment centre (Moneris Solutions) and Industrial Alliance Auto and Home Insurance have given their agreement to the transaction. In the event of a refusal by the secure banking payment centre or Industrial Alliance Auto and Home Insurance, you will receive a message informing you that the transaction could not be completed. You will then have to begin your transaction again.

It is your responsibility to update and memorize your portal identifiers, i.e. your email address and password in order to make your payments. Industrial Alliance Auto and Home Insurance will never be held liable for unpaid invoices that are due to lost portal identifiers or other reasons beyond its control.

c. Reliability of information

Industrial Alliance Auto and Home Insurance strives to communicate, on its website, information that is as reliable as possible. However, it does not guarantee you that it is accurate, complete or up-to-date at all times. The information and data contained on this website are presented for indication purposes only and cannot be deemed to be legal or financial advice. Industrial Alliance Auto and Home Insurance reserves the right to change them at any time and without notice. In case of divergence between the information published on this website and that in your contract, the latter will prevail.

d. Other sites

Industrial Alliance Auto and Home Insurance does not endorse the content of other websites which you are able to access by a hypertext link from this website.

The information available on this website is protected by copyright legislation in effect in Canada and, as applicable, in other territories. It is strictly prohibited to copy, reproduce, publish or distribute, in whole or in part, the content of this website. Website visitors may copy, print and download this information for personal purposes only. They must then mention the source and ensure that the said information is not changed in any way.

Prior written approval from Industrial Alliance Auto and Home Insurance alliance is required for any other use, failing which appropriate legal recourse will be exercised. For any request for approval or any other information on this subject, please contact us

f. Denial of liability

Industrial Alliance Auto and Home Insurance as well as its directors, managers, employees, suppliers and partners are not liable, in any manner whatsoever, for losses or damage that may stem directly or indirectly from the use of this website.

More specifically, but without limiting the general nature of the above, Industrial Alliance Auto and Home Insurance as well as its directors, managers, employees, suppliers and partners are not liable for damage that may stem from actions or deeds made on the basis of information contained on this website nor for damage suffered as a result of the disclosure of personal or confidential information submitted to it via the Internet.

Similarly, Industrial Alliance Auto and Home Insurance as well as its directors, managers, employees, suppliers and partners cannot be held liable for damage that may stem from the unauthorized reproduction or use of information on this website.

g. Changes to the terms and conditions of use

Industrial Alliance Auto and Home Insurance reserves the right to change the conditions of use of this website at any time.